Call to set up an appointment for a free consultation at (541) 816-1730. ©2019 by 5 Star Concierge. In a 5 star hotel, you can tip your porter about 5 pounds per bag. Five-star reviews really matter. I'm a wife, a mother and a Nana and my family is the center of my universe. Have the ability to engage clients in intelligent and informed conversation. The first meeting will usually take between one-half to one hour. What’s the worst thing about being a concierge? What is that, and how'd you get in? They may book services for guests, such as transportation and activities. Once exclusive to five-star hotels and luxury retailers, concierge-style customer service is something today’s mainstream businesses aspire to deliver. Look below to learn more about the services we provide and let us know if you’d like to learn more, just call (541) 816-1730. Don't ask us to do anything illegal or immoral. Any information published by Condé Nast Traveler is not intended as a substitute for medical advice, and you should not take any action before consulting with a healthcare professional. Gift wrapping a Mercedes-Benz sports car for a birthday present. So that you too have a five star experience whether you are staying in an Airbnb, Vacation Rental or wherever. American Airlines concierge service: the verdict. Let Five Star Concierge be your Caretaker! Frank Laino is a busy guy: Not only is he the Executive Concierge at London’s storied Stafford Hotel, he’s also the creator and sole operator of "Secrets of St. James,” a new insider’s tour of London’s most heavily trafficked but least-known neighborhood. You must have worked as a concierge in a four- or five-star hotel for at least five years. Condé Nast Traveler does not provide medical advice, diagnosis, or treatment. 5 Star Concierge is a service oriented business. 5 Star Concierge provides service to Eugene, Springfield and the greater Willamette Valley here in Oregon. ✔ Wait At Your Home For Maintenance or Repair Services. You can count on 5 Star Concierge not only to meet, but to exceed your expectations. In simple words a concierge assists the guests with everything they need.Being new to a country […] To discover the latest in the city, we talked to Susanne Carter, chef concierge of Forbes Travel Guide Five-Star The Ritz-Carlton New York, Central Park. Your goal is to establ ish trust and confidence, and bring up any special skills or experience you have that would make you a good fit with the client. 5-star customer support. This was a fantastic experience and helped equip me to later manage a medical equipment company who's primary customer was seniors. 5Star Concierge is looking for talented, career-oriented assistants. You will need to deliver a 5 star service at all times; ensuring expectations aren’t only met but are exceeded. Being a global society, its membership requirements vary from country to country, and in the United Kingdom, they’re very strict. Hotel Concierge Resume Examples. The modern-day concierge or a lifestyle concierge, on the other hand, offers a very personal service around your lifestyle. Having a bespoke doggy coat made by a Savile Row tailor. You’ve been a member of the prestigious Society of the Golden Keys since 1987. 168 Office Concierge reviews. An ability to listen and have empathy with the guests. Yes, it definitely happens. Helping Hands for Seniors, Business Owners, Busy Families and Executives. The responsibilities of the position include : - Shopping and Acquisitions I was a Medical Assistant for an internist who cared primarily for seniors. Frank Laino, the Executive Concierge at the Stafford London, tells us what it's really like being a "keeper of the keys" (including what never to ask a concierge). Give us a call to schedule a consultation to see how we can assist you and save some time @ (541) 816-1730. She knows this city. You will be front of house and the first point of contact, which means that you will need to remain professional and always have a friendly and approachable face. It can be a person or a company that provides concierge services. You will be a key player in every stage of the process-from collecting information and making pre-arrangements to assisting with personal requests during customers stay. Our services are completely customizable and vary from client to client. From managing your diary to getting you exclusive access to sold-out shows and overbooked restaurants, a lifestyle concierge service is the answer to helping you balance your professional and personal life, especially in a new city. All rights reserved. Hotel Concierges welcome guests in a hospitality establishment and provide a variety of services: offering information about surroundings, calling taxis, handling baggage, making dinner reservations and travel arrangements, and running errands. A concierge provides guests with information about locations and services outside of the hotel. Recently I was invited by a very regular guest to join him and his family in Sweden. The main responsibilities of a concierge is booking of hotels, arranging for transportation facility (taxi, train or flight), etc. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Condé Nast. American Airlines’ ConciergeKey (often misspelled as “Concierge Key”) status is the coveted holy grail for any AA flyer. Condé Nast Traveler may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. Have you ever become friends with any of your guests? Have you ever had any strange requests from guests? Sometimes you make painstaking plans for clients—you really pull out all the stops to get that impossible dinner reservation or that "hot ticket," only to find that they change their mind at the last minute. And arranging for a client to see a Vermeer painting in a private collection. Our services are completely customizable and vary from client to client. Whether you're a paying Five Star Service customer or are part of the ConciergeKey crowd, American Airlines' VIP service makes travelling as effortless as possible for seriously high flyers – on departure, at least. I am passionate about providing excellent customer service and a positive client experience to everyone I come in contact with. Hotel concierges are known for being emotionally intelligent, observant and proactive. Proudly created with Wix.com. 72 likes. I've been a Girl Scout Leader, a Boy Scout Leader, helped in classrooms and was a principal player on the team that got bond levies passed to improve schools. Somehow, we cornered the in-demand Londoner and got the scoop on what it's really like to be a "keeper of the keys.". Hotels are a 24/7 business and you can never be totally in control of events. What's the biggest perk of being a concierge? Let 5 Star Concierge be your support and let us help you check some things off your to do list today. We are dedicated to transforming difficult senior living challenges into an adapted environment that gives as much independence back to seniors as possible. Managing a rental property or second home can be a lot of work -- especially if you are an out-of-area owner. I have also worked in assisted living. Be a rounded, balanced person—never stop learning. Unquestionably, the people you meet. A concierge at a luxury hotel offers luxury services, but you don't have to blow your budget with a tip. Distinctive drinksAt a Forbes Travel Guide Five-Star bar or lounge, you should not only be able to order a cocktail, but also learn how the property wants you to experience its libation. Consistently rated 5-stars on review sites like Trustpilot ... To become a Security Concierge, you must first obtain an SIA Door Supervisor Licence or Security Guard Licence. You first need to be proposed and seconded by a member, and then you have a (very tough) interview with the committee. "The concierge makes the impossible possible," says Isabelle Hogan, chef concierge at The Carlyle in New York City, who speaks five languages and has … But never be opinionated. **. offering you the ultimate Customer Service experience. At 5 Star Concierge our team is trained by Customer Service experts. As you contribute to Star Citizen and Squadron 42 with pledges, you may earn membership and levels within Concierge, also known as the Chairman's Club. Relaxed yet customised: GLINT combines the service of a 5-star hotel with the cosiness and privacy of an apartment in Berlin-Mitte. 5 Ways a Hotel Concierge Can Help You Write 5-Star Website Copy. [Ticking them off] Shipping a double-decker bus to the United States. Some concierge at my hotel (4-star) get about £200 extra from tips per month. I'm very experienced with the older population and take pride in assessing the unique needs of each client to provide the highest caliber experience. We work with families, trustees, guardians, and care facilities to make sure we meet our clients’ non-medical needs. For the services of a hotel porter you need to consider: the floor on which your room is to be found; the distance from the service elevator to your room; the number and weight of your pieces of luggage; and, finally, time elapsed between checking in and your luggage arriving in the room. The time you spend with your loved one should be about nothing more than the joy of being with family. You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way. 5 Star Concierge, LLC. We are both keen cyclists, and we competed in the famous 300-kilometer midnight ride around Sweden's largest lake. And it’s not the things we expect, but the things we least expect that make the difference. About £5.50 in the UK. The Society of the Crossed Keys is a top secret global organisation of concierges operating out of the world's most famous hotels. What are some traits that every concierge should possess? I’m a proud member. I know first hand who to work with and how to get things done. 5 Star Concierge is a first-rate concierge service that provides a full range of personalized, non-medical assistance to older adults and busy business executives and families in the Eugene/Springfield, Oregon area. Do anything illegal or immoral, guardians, and care facilities to make sure ’... Resourceful, which requires a good network and a positive client experience to everyone i come contact. Lot of work -- especially if you were n't doing this job, what it Takes to become ``. Is trained by customer service are guaranteed when you work with Families trustees! Who 's primary customer was seniors communities may need to utilize services offered are an owner! 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